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I have never agreed more with Frank than on this issue.I was employed from 1962-1972 at the post office research labs in Castleton South Wales and the most feared man there was the clerical officer who was able to force the boss a brilliant engineer to fill out a requisition form for a pencil.These uncivil servants must be brought to heel or exterminated.

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Thanks Alan. I'm currently watching 'Yes Minister' and can't believe the parallels.

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